Data protection declaration

You are reading this data protection information on the basis of the GDPR / May 2018, which came into force and regulates the collection and use of personal data that may be collected when you contact us. When contacting us, the provider of the website (e.g. via contact form, inquiry form or email), your details will be stored for the purpose of processing the inquiry and in the event that follow-up questions arise. On our website, you have the option of entering personal data to contact us. However, this is not mandatory, as this can also be done by telephone, fax, e-mail, post or in person. In any case, the data is subject to data protection. Please take a moment - we want to inform you how we handle your personal data. Your personal rights are our top priority. We want to protect your rights. Any further obligations under data protection law that go beyond this privacy policy remain unaffected.

Why do we collect data?

The sole purpose of collecting and using your personal data is to make our services available to you and to offer you exemplary customer service. To give you access to our website and to be able to offer you an optimal range of services. If you are not interested in being kept up to date with the latest developments and current product, offer and service information, you can let us know at any time.

What data do we collect?

There are a number of situations in which your personal data can help us to provide you with a better service. For example, you may be asked to provide personal information when you start a transaction. You will only ever be asked to provide information that is relevant to the situation. This includes, for example, your name, postal address, telephone number, e-mail address, date of birth or credit card details. We collect information for market research purposes in order to get to know you better and to be able to offer you a better service and to understand what activities you carry out on our website. This data is useful to determine which areas of our websites and internet services interest you the most.

Disclosure of personal data

We take the protection of your personal rights very seriously. We assure you that we neither sell nor lend your data to other providers. In order to provide an exemplary service, we may only pass on personal data to reputable contractors (see list below), who are, however, obliged to protect this data in accordance with the privacy policy. These companies work for us (agencies, NL providers, ...) or may help us to process information, fulfill orders, accept services, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct market research or conduct customer satisfaction surveys. These companies are obliged to protect your personal data in accordance with our privacy policy for the protection of personal rights and are also subject to the GDPR. We may also be required by law or legal process to disclose your personal data.

Protecting your personal data

The website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information and credit card details during transactions over the Internet. However, we also take internal precautions to protect your personal data from loss, theft and misuse as well as from unauthorized access, disclosure, alteration and destruction. You are also called upon to do this yourself and can help us to better protect your personal data by taking appropriate precautions. Change your password frequently, protect it and be careful when providing sensitive data. Use secure passwords and make sure you always use a secure web browser or web services.

Protecting personal rights

As already mentioned, we take the protection of your personal rights very seriously. To ensure the security of your personal data, these guidelines are passed on to all employees and security precautions to protect personal rights are strictly implemented within the company. The website contains links to websites of other companies. We are not responsible for how these companies handle personal rights and therefore recommend that you inquire with these companies about their privacy policy.

Keeping personal data up to date

We have also taken internal measures to ensure that your personal data is always correct, complete and up to date for the intended purpose. Of course, you have the right to access and amend the personal data you have provided at any time. You can help us to ensure that your contact information and preferences are accurate, complete and up to date.

E-mail newsletter

We use our e-mail newsletter to inform you regularly about the company's offers and services. If you would like to receive the newsletter, we require a valid e-mail address from you as well as information that allows us to verify that you or the owner of the e-mail address provided agree to receive the newsletter. No further data is collected. This data is only used for sending the newsletter. A subscriber to the e-mail newsletter can revoke their consent to the storage of the above-mentioned data and its use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves or by e-mail with the subject "Unsubscribe".

Cookies and IT technologies

As is common on many other company websites, we also use so-called "cookies" and other technologies to gain a better insight into which areas of our website are particularly popular, how our visitors move around the website and how much time they spend in the various areas. We also use cookies and other technologies to ensure that our online advertising is effective and actually draws customers' attention to our products and services. We use cookies and other technologies to analyze the traffic on our website so that we can further improve its design and functionality and to examine the efficiency of communication with our customers. We also use cookies to better tailor the website to your needs and provide you with a more convenient browsing experience each time you visit. Like most websites, we collect certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps and clickstream data. In some of our e-mail messages, we also use so-called "click-through URLs", which are linked to content on our website. When you click into such a URL address, you pass through our web server before arriving at the actual destination web page. We track this "click-through" data to determine what interest there is in certain topics and to measure the efficiency of communication with our customers. If you want to avoid such data being collected, simply do not click on any text or graphic links in emails. In addition, we use so-called "pixel tags" (tiny image files) that provide information about which areas of our website customers have visited or measure how effective customers' searches on our website have been. Pixel tags can also be used to send e-mail messages in a format that can be read by the customer. We can also use them to check whether emails have been opened to ensure that only messages that are of real interest to our customers are sent.

Use of various other cookie services

What is a cookie? A cookie is a small text file that is stored on your device when you visit a website and helps to identify your device. Cookies are used to store information when you visit different pages of a website or return to a website. They do not contain any personal information and cannot execute programs that could trigger a virus. Manage and delete cookies: If you want to block or delete cookies, you can make these changes in your browser settings. To manage cookies, most browsers allow you to accept or reject all cookies or to accept only certain types of cookies. You can also set your browser to ask you each time a website wants to save a cookie. The procedures for managing and deleting cookies vary depending on which browser you use. To find out how to do this in a particular browser, you can use the help function integrated into the browser or alternatively visit www.aboutcookies.org. This explains step by step how cookies can be managed and deleted in most common browsers.

Rights and right to object

If you have any questions or concerns about the privacy policy, please contact us. Send us a message (see contact details below). Of course, you can ask us what data about you is processed, where this data comes from, what it is used for and to whom it is transmitted. You can of course also correct incorrect data or have incorrectly processed data deleted. The provisions of the Data Protection Act apply. We are entitled to adapt the privacy policy to the new GDPR from time to time. If significant changes are made, a corresponding notice will be published on our website together with the updated version of the privacy policy. You can assert your rights to information, correction, deletion or blocking against us at any time. If you wish to assert your rights, in particular if you wish to revoke your consent to the collection, storage or use of your personal data by us for the future, please contact us informally by e-mail, telephone or post.

Conversion measurement and custom audience with the Facebook pixel:

The Facebook pixel is a JavaScript code that can be used to track and optimize conversions and to record remarketing target groups (custom audience).

Conversion tracking uses the specific tracking code, which is personalized with target indicators, to track the paths of users on the website.

Custom Audience is a target group option with which the website provider can reach people on Facebook who have visited their website. These people can be automatically grouped based on their specific actions on the website. This information is transmitted to Facebook via the tracking code.

The Facebook ID is also recorded in the process. We would like to point out that the personal data of individual users is anonymous to us and is encrypted locally on the system. The data is therefore securely forwarded to Facebook, where it is stored and processed. However, Facebook can link it to your Facebook account and also use it for its own advertising purposes in accordance with Facebook's data usage policy. Information on Facebook's data usage policy can be found at: facebook.com/about/privacy.

The encrypted data is only used for the matching process, is not shared with third parties or other advertisers and is deleted immediately after the matching process has been completed. You can object to the use of Facebook Pixel on the following page: youronlinechoices.eu

Cookies

Use of Matomo

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner to measure, collect, analyze and report visitor data in order to understand and optimize their website. If you would like to see what Matomo looks like, you can access a demo version at https://demo.matomo.cloud.

Matomo is used to analyze website visitor behavior to identify potential pitfalls: pages not found, search engine indexing issues, which content is most appreciated.... Once the data is processed (number of visitors reaching a page not found, viewing only one page...), Matomo generates reports for website owners to take action, e.g. change the layout of the pages, publish new content... etc.

The processing of your personal data, such as cookies, helps us to recognize what works on our website and what does not. For example, we can determine whether the way we communicate is engaging or not, and how we can better design the structure of the website. Our team benefits from the processing of your personal data and operates directly on the website. By processing your personal data, you can benefit from an ever-improving website.

Without the data, we would not be able to provide you with the service we currently offer you. Your data is only used to improve the user experience on our website and to help you find the information you are looking for.

The personal data obtained via Matomo is sent to:

Our company.

Our service provider:

IHC Karlheinz Eckhart e.U

Bruggfeldstraße 5/106, 6500 Landeck, Austria

www.ihc.at

More information about Matomo at: https://matomo.org/

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. Please note that in this case you may not be able to use all the functions of this website. You can prevent the collection of data, your use of this website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link tools.google.com. You can also prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will be set to prevent future collection of your data when you visit this website: Deactivate Google Analytics. You can find more information on the terms of use and data protection of Google Analytics at Google Analytics and at support.google.com. This website uses Google Analytics with IP masking to ensure anonymized collection of IP addresses. Please note that we continue to use Google Analytics to analyze data from AdWords and the double-click cookie for statistical purposes. If you do not wish this to happen, you can deactivate this via the Ads Preferences Manager at adssettings.google.com.