In this article we have summarized all regulations and adaptions and hopefully have answerd all of your questions. The article is updated continuously. (last update 24.02.2021)
We are looking forward to welcoming you soon - even if for now without a handshake and hug. We'll keep this for later. But one thing is for sure: Our smile and our good mood will definitely reach you!
If you have any questions or concerns, we are happy to assist you by phone or email.
As the health of our guests and employees and the Tyrolean people is top priority, the Austrian government has decided to reopen the hotels and restaurants not before beginning of April. A new opening date is subject to the epidemiological situation and can't be fixed at this moment in time. Due to this reason, we have decided to not open this winter season. We are opening our hotel again on the 24th of June for our summer season. Therefore a booking for the winter season is not possible.
We will automatically cancel your upcoming reservation free of charge and refund the prepayment, if any made. Should you wish to change your reservation to a later date, please let us know.
Regarding the prepayment, we can offer you two different options of refund:
We really hope that these measures will improve the situation and we are already looking forward to welcoming you again. Should you have any questions, wishes or requests we are very happy to help you.
We would be very happy to welcoming you in summer. Our summer season will be from 24 June 2021 until 26 September 2021. The best way to book is online: onepagebooking.com/pfefferm
We are also looking forward to your request by phone or by e-mail. For the upcoming summer season the following booking conditions apply:
What happens in case of a travel warning?
In case of an active travel warning for your travel period for St.Anton am Arlberg the reservation can be cancelled one day prior to arrival. The prepayment will be refunded.
What are the booking conditions?
What happens if a traveler falls ill with Covid-19?
In general the following rules of conduct apply:
Booking & Arrival:
Hygiene & Safety:
We are complying with all the rules and measures for social conduct stipulated by law and are doing everything to protect your health and safety. However, at the same time, we also want to respond as flexibly as we can regarding any restrictions or easing of restrictions in individual areas. We will therefore be keeping you up-to-date with all measures and reserve the right to continue to make updates and changes as necessary.
We can be reached at any time in the usual ways:
We are looking forward to hearing from you!
We'd like to say THANK YOU to all of our employees, who stood by our side during these turbulent days and to all our guests and friends, for the countless messages and words that have reached us in the past few days. These words give us confidence and courage. In the next few weeks we will be patient and change some of our habits. Even if we might be separated and have to keep distance, we will grow together. We will master this crisis through this confidence and solidarity.
We wish you all the best and a lot of health!
But most importantly: Don't lose your smile, we won't do it either!
Your Family Klimmer